Thank you for shopping Men’s Clothing, Pants & Footwear. We are committed to ensuring that you are completely satisfied with your purchase. If you are not satisfied with your purchase, here is our Return & Refund Policy:
Return Terms:
Return Time Limit: You may return an item within 30 days of receiving it.
Item Condition: Items must be returned unworn, unwashed, with all original tags attached, and in the original packaging.
Proof of Return: Please provide a valid proof of purchase.
Non-Returnable Items:
Sale items, clearance items, and items purchased with a coupon.
Items that have been used or show visible signs of wear.
Return Process:
Contact Customer Service: Please contact us at serve@nyugdashop.com to explain the reason for your return.
Obtaining a Return Authorization: Customer Service will provide a Return Authorization and return address.
Return Shipping: You are responsible for the shipping costs of your return. We recommend using a tracked shipping service to ensure safe delivery of your item.
Refunds:
Refund method: Once we receive the return and confirm that the product is eligible for return, we will refund you within 5 working days via the original payment method.
Postage refund: If the reason for the return is a product problem (such as defects, wrong products, etc.), we will refund the relevant postage costs.
We hope to provide a transparent and fair return and refund process to ensure that your shopping experience is as pleasant as possible. If you have any questions, please feel free to contact our customer service team.