Where can I check the size information of a product?
You can find a detailed size chart and size selection guide in the “Size Information” section of each product page.
What payment methods are available at www.nyugdashop.com?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, and other electronic payment methods.
Can I modify or cancel my order?
Once an order is confirmed, it cannot be modified. If you need to cancel an order, please contact our customer service team within 24 hours of placing the order.
Do you ship internationally?
Yes, we do. Shipping costs and delivery times vary depending on your geographic location.
How do I track my order?
Once the order is shipped, we will send a confirmation email with tracking information. You can also log in to your account to check the order status and tracking information.
What if there is a problem with the product I received?
If there is any problem with the item you received, please contact our customer service team within 30 days of receipt and we will provide you with a return or exchange service.
What is the return policy?
We offer a 30-day return guarantee. If you need to return an item, please make sure that the item is unworn, unwashed, and retains the original packaging and all tags.